Terms & Conditions

1. Booking Agreement

All tour packages are subject to availability. A booking is considered confirmed only when full payment is verified and a voucher confirmation is sent to the primary contact email.

2. Cancellation & Penalties

Cancellations requested 30 days or more before departure qualify for a 100% refund. Cancellations made between 15 to 29 days qualify for a 50% refund. No refunds are issued within 14 days of departure due to pre-purchased hotel suites and transit vouchers.

3. Liability Limitations

Luxoria Travel coordinates with third-party local carriers, hotels, and guide guides. We are not liable for delayed flights, natural weather occurrences, or local government borders regulations.

4. Travel Documentation

Passengers must hold a valid passport (minimum 6 months validity) and acquire appropriate entry visas before departure. We assist with visa documents guidance but do not guarantee visa issue results.